Michelle Stokes


Michele is a Registered Nurse with more than 30 years of clinical and managerial healthcare experience. In 2016, she completed the very successful turnaround of a leading post-acute care company in Tennessee. Michele led the implementation of quality initiatives and also led a very significant project in the evaluation and reinstallation of the electronic health record software in the 31 nursing homes. On our arrival the system was practically unusable, and over 18 months Michele worked with the vendor and an internal task force to rewrite the software, manage the reinstall at each site, and set up a user training program.

In a prior role, she served as the Chief Operations Officer in the successful turnaround of a group of five significantly troubled long-term care facilities. She led the team that implemented and maintained strategies resulting in critical improvements, including the facilities receiving the highest survey scores to date. The improvements were integral to the successful sale of the facilities by the owners.

Relevant highlights of Michele’s career include:
• Worked with architects, clinicians, and facilities management in the design of multiple healthcare delivery systems, including a 250+ bed facility in Texas
• Designed new clinical processes and procedures around new facilities.

Beginning her career as a nurse, Michele used that knowledge as a foundation to eventually become a senior vice president for St. Edward Mercy Medical Center in Fort Smith, Arkansas. Under her leadership, she built teams and implemented new processes that made the hospital more efficient, improved service line products, achieved high Joint Commission scores, and increased customer satisfaction. Michele also played an essential role in the planning and development of a multimillion-dollar facility expansion and was instrumental in the facility-wide building and implementation of the information technology plan at St. Edward Mercy.

Michele’s achievements demonstrate that she works relentlessly to get the job done. She works with all stakeholders in frequently unique and varying healthcare environments to accomplish positive outcomes.

Michele holds a Bachelor of Science in Nursing from the University of Central Oklahoma and was selected by the faculty as the “Outstanding R.N. Graduate.” She also holds a Master of Science in nursing from the University of Oklahoma. She has been an active member on a variety of facility, community, academic, and regional boards.

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