PointClickCare Certified Support
Generic IT Providers Don't Understand Care.
Healthcare: Native Knowledge
Founded by professionals with decades in long-term care. We speak your language, PCC, PDPM, shift schedules, CMS, and resident census, before the first call.
Senior Living Focus
Every technician, every process, every SLA is designed around the specific demands of SNF, AL, and memory care environments.
Business Hours + Emergencies
We provide full support during business hours, plus rapid-response emergency support after hours for critical issues like network outages or system failures.
Part of the HMP Family
HMP Tech is the technology arm of Healthcare Management Partners, giving you access to the same operational expertise that has stabilized healthcare organizations across the country.
One Vendor. Full Stack.
Helpdesk, phones, networking, security, cloud, digital signage, cameras, one contract, one point of contact, one monthly invoice. No coordination between disconnected vendors.
Everything Your Community Needs to Run.
How We Onboard Your Community
Free IT Assessment
We evaluate your current technology environment, network, devices, phones, security, and document exactly what you have and what you need.
Custom Proposal
A clear, plain-language service proposal with transparent pricing — no hidden fees, no confusing tiers. You know exactly what you're getting.
Scheduled Onboarding
Implementation scheduled around your community's calendar, minimizing disruption to clinical operations and resident routines.
Staff Orientation
Your team learns how to reach us, what to expect, and how to get help, with materials tailored for clinical and administrative staff.
Ongoing Partnership
Regular reviews, proactive monitoring, and a named account manager who knows your community, not a ticket queue that doesn't.
