Post-Acute Care Demands Different Leadership.

When the Survey Goes Wrong, HMP Goes In.

Senior Care FAQ

• How is HMP different from a traditional senior care management company?

  Traditional senior care management companies provide ongoing management for stable, performing communities. HMP’s Senior Care Management practice is purpose-built for distressed, transitional, or crisis situations — where the leadership, regulatory sophistication, and financial credibility required goes well beyond standard management company capabilities. We are the firm called when a management company has failed, when a court needs a receiver, or when a lender needs immediate operational intervention. When situations stabilize, we can transition to an ongoing management role or facilitate a handoff to a permanent operator.

• Can HMP manage facilities in multiple states simulatneously?

  Yes. HMP has managed multi-state senior care portfolios concurrently, including situations where different facilities were under different legal structures, some in receivership, some in voluntary turnaround, some under standard interim management. Our operational infrastructure, technology platform, and principal team are structured for multi-state, multi-facility deployment. We maintain awareness of state-specific regulatory requirements across the senior care markets we serve.

   

• What happens to residents during a management transition or receivership?

  Resident care continuity is the absolute first priority of every HMP engagement in senior care. Before any operational, financial, or staffing change is implemented, we ensure that the clinical care model is intact, resident safety is protected, and family communication is proactive and transparent. In our engagement history, we have never had a forced resident relocation resulting from an HMP-managed transition. Our track record on resident census retention during management transitions is a source of considerable pride and institutional credibility.

• How does HMP approach a facility with an active CMS immediate Jeopardy citation?

  Immediate Jeopardy requires immediate, documented, and defensible corrective action. HMP principals are on-site within 48 hours, sometimes sooner, to assess the root cause of the citation, document existing corrective actions, and develop a Plan of Correction that is both clinically credible and legally defensible. We have resolved every IJ citation in our engagement history, and we do so by addressing systemic operational drivers, not just surface-level policy revisions that satisfy surveyors in the short term and recur six months later.